Sunset Farm

Sunset Farm Privacy Policy

Effective Date: 12/28/2024

At Sunset Farm we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you book or stay at our rental property located in Leyssartade, St. Marcel du Perigord, France.

1. Information We Collect

We may collect the following personal information from you:

Personal Identification Information: Full name, address, email address, phone number, passport, date of birth.
Booking Information: Dates of stay, number of guests, payment details, special requests.
ID Verification: Passport or national identity card details for verification (as required by local laws).
Communication: Any correspondence you send to us, including inquiries, feedback, or complaints.
Payment Details: Credit card or bank account information, where applicable, for processing bookings.

2. How We Use Your Information

We use the collected data for the following purposes:

To process bookings: We need your personal and payment details to confirm and manage your booking.
To communicate with you: We may contact you for booking confirmations, pre-arrival instructions, check-in/check-out details, or to answer any inquiries you have.
To comply with legal requirements: We may need to collect identification information as required by local law for tax and security purposes.
To improve our services: Your feedback and any data shared may be used to enhance our services and the guest experience.
To prevent fraud and maintain security: We will take reasonable steps to protect your data from unauthorized access.

3. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We employ a variety of security measures to protect your data, including:

Use of encryption technologies for payment transactions.
Securing our databases and restricting access to authorized personnel only.
Regular review of our security practices to safeguard against any vulnerabilities.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

With service providers: We may share your data with trusted third-party service providers who assist in managing bookings, processing payments, and providing customer service.
With authorities: We may disclose personal information if required by law, such as complying with local regulations or legal requests.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Erasure: You can request the deletion of your data, subject to applicable legal requirements.
Restriction: You can request that we limit the processing of your personal data.
Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details below.

6. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or contractual obligations.

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your experience during your visit to our website. Cookies are small data files that are placed on your device to help us understand how you interact with our website and improve our services. You can choose to disable cookies through your browser settings, but this may affect your user experience.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website with a new "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sunet Farm, Attn: David and Geraldine
via email: sunsetfarmfrance@gmail.com

"La Ferme du Soleil Couchant" Vacation Rental in Southwest France

Sunset Farm Privacy Policy

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